Becka Ross is a licensed Clinical Social Worker with over 15 years experience in mental health, working in both direct practice as a psychotherapist, managing a residential program for young men transitioning to adulthood, providing teletherapy in a medical setting and currently the Chief Program Officer at Crisis Text Line; free, 24/7 crisis support through a text based service. In her current role Becka oversees the clinical team to ensure quality crisis intervention service through text. In her time with Crisis Text Line she has been part of expanding Crisis Text Line service to 3 other countries, using machine learning and technology to improve the speed and quality of crisis intervention through text. She is a passionate advocate for access to quality mental health and suicide prevention.