Emma Monks joined Crisp Thinking Ltd in 2011 and serves as Head of Moderation, Trust and Safety. Her responsibilities include the development of policy and best practice for the moderation and handling of high risk issues, as well as overseeing the management of Crisp’s team of moderators.

Prior to joining Crisp Thinking, Emma accumulated 15 years’ experience in the community management and online safety field working in kids’ gaming and for Internet Service Providers including AOL UK and Tiscali.