The Family Online Safety Institute, with support from Google, Twitter, Facebook and Orange, convened their 7th European Forum on May 12th. The event, held in Brussels, focused on a European perspective to online safety.
Jasmina Byrne, UNICEF provided the keynote address on the digital rights of the child. She talked about the different approaches that are needed throughout the developing world where the challenges include access to the Internet, parents who lack skills and knowledge of online risks and the corresponding challenges. Ways in which to protect these children online include peer-to-peer education rather than through the home or in schools. She emphasized that changes that are made to the ways that children access the Internet in Europe, and the content that they consume, will have a global impact.
David Miles, FOSI, moderated the Safety by Design panel. Participants from Orange, Twitter, Facebook and EU Kids Online talked about the ways in which their companies think about safety and privacy throughout the process of creating new products and how they respond to feedback from users. Patricia Carters from Twitter highlighted the need for safety by reaction as well as safety by design. Orange’s work on creating a better Internet for kids was discussed in addition to the ways in which industry collaborates in the field of online safety. Jos de Haan from EU Kids Online reiterated that conversations between parents and children are the most effective way to ensure that children have safe experience online; there are limits to what can be expected of technology.
Jennifer Hanley, FOSI, led the conversation about the importance of creating positive content for kids. Patricia Manson of DG Connect outlined the European Commission’s commitment to the initiative. Google and Mind Candy talked about the ways that they create content for younger audiences and some of the challenges, while David Wright of Southwest Grid for Learning briefed the audience on the ENABLE project and their plans for a hackathon. Ways in which technology can be incorporated into education, and the importance of creating content for disabled children were also explored. Empowering children through teaching them digital skills was emphasized throughout the discussion.
Leo Kelion, BBC, Jens-Henrik Jeppesen, CDT and Pat Walshe, GSMA, discussed the future of online safety. The Internet of Things, connected cars, artificial intelligence and virtual reality all featured as topics in the final panel of the day, and how these things will impact privacy and other aspects of connected life in the future.
Throughout the forum, attendees heard about the European approach to online safety and privacy, but expert speakers were also able to place the discussions in a global context and relate the challenges and risks to children’s experiences around the world.
Director UK Safer Internet Centre
David is Director UK Safer Internet Centre at SWGfL, working alongside partners Childnet and IWF. The UK Safer Internet Centre is the national awareness centre and forms part of the European Commission’s, Safer Internet Programme. He has worked extensively in the area of online safety for many years not only with children, schools and wider communities but also with partner agencies such as the Police and social work, as well as Government and Ofsted. David has presented at online safety conferences both nationally and internationally and chairs the National Education Network Safeguarding Group in the UK and is an active member of the UK Council for Child Internet Safety.
Through SWGfL, David has lead pioneering work, such as the development of BOOST (http://boost.swgfl.org.uk), the multi award winning 360 degree safe (www.360safe.org.uk), e Safety Live and together with the University of Plymouth, has published a number of ground-breaking UK reports (including Sexting (2009, 2012) and e Safety in Schools (2010, 2011, 2012, 2013 & 2014).
Director of Privacy - Public Policy
Pat currently works in the Public Policy Department of the GSM Association and is the global lead for the GSMA’s privacy related policy issues.
Pat has over sixteen years experience in data protection, privacy, interception and disclosure law and regulatory policy in the fixed, mobile and Internet sectors. Pat has developed and led mobile industry initiatives that seek to ensure privacy is designed into products, services and business processes and that have produced globally applicable privacy principles, mobile application privacy design guidelines and an accountability framework. Pat continues to work on range of global initiatives that are user centred and that embed privacy from a cultural, technical and business process perspective.
Pat has a degree in Social Anthropology and Development and holds privacy and information security audit qualifications. He has served on the International Standard Organisation's Privacy Steering Committee and is a member of the British Computer Society. He is also a member of the Global Pulse Privacy Advisory Group on big data, a member of an external ethics panel for a leading mobile operator on the use of big data for development, and also sits on the international advisory board for the Adaptive Security and Privacy project.
Brittany Smith works on Google's public policy strategy team, supporting work across Europe on child safety, digital literacy and controversial content. She is responsible for working externally alongside policy allies, and internally coordinating policy support for product and program launches. Having recently earned her MSc in women's studies and public policy, her personal and professional interests lie at the intersection of Internet policy and rights advocacy.
Family Online Safety Institute
David is an Executive Board of the UK Council for Child Internet Safety (UKCCIS), the British Government's principal advisory body for online safety for children and young people. He chairs the UKCCIS Filtering Working Group that brings together the family-friendly network filtering initiatives of the UK’s leading ISPs, mobile operators and public Wi-Fi providers. David is former chair of the UKCCIS Over Blocking Working Group (2013-14), which worked with the UK’s four leading ISPs to minimise the inadvertent blocking of legal content to minors. He is an active member of the UKCCIS Evidence Group and Social Media Working Group. In addition, he is a member of the Internet Matters Expert Advisory Panel, an internet safety portal established by the UKs four leading ISPs.
David is a member of the United Nations ITU Child Online Protection (COP) Working Council based in Geneva, as well as actively involved in a number of initiatives within the European Commission.
David is a Freeman of the Worshipful Company of Information Technologists, one of the City of London’s livery companies and granted its Royal Charter in 2010. His specific charitable interests include the implementation of assistive technology and social media for young people with special needs.
Head of Unit, Inclusion, Skills and Youth
Technology Desk Editor
BBC News Website
Leo Kelion is the technology desk editor for the BBC News website. The role involves managing the BBC’s team of online tech writers and video journalists as well as doing TV and radio interviews on related news stories. He also helps produce and appears on BBC World Service’s Tech Tent radio programme.
Representative and Director for European Affairs
Center for Democracy and Technology
For the past 15 years, Jens has been engaged in European and international public policy, focusing on digital economy and technology policy. He is based in Brussels.
Jens began his European affairs career as a trainee at the US Desk of the European Commission’s Directorate General for trade and external affairs. He also worked for the American Chamber of Commerce to the EU, managing staff support to the Telecommunications Subcommittee and to the European-American Industrial Council. He later headed the Technology, Media and Telecoms Practice of a leading European Public Affairs consultancy, Adamson BSMG Worldwide. In that role, he managed a team of consultants advising clients such as IBM, Vodafone, Orange and Tele2 on telecommunications and information society policy.
Before joining Dell in 2007, Jens managed Intel’s EU Affairs team. He and his team drove Intel’s corporate and technology policy agenda, including data protection, cybersecurity, telecommunications and spectrum regulation, copyright and digital rights management, patents and standards policy and regulation. Jens personally led Intel’s European policy work on digital content, copyright and DRM. He managed several engagements between Intel executives, and European Commissioners and Member State governments.
Jens established Dell’s European Government Affairs practice and set up its Brussels office. In his role as “Director, Government Affairs, EMEA,” Jens was responsible for managing Dell’s engagement with policy makers in the region, building support programs for Dell’s Public Sector businesses in major European markets, and advising management on state aid and antitrust issues relating to Dell’s operations in the European region.
Jens has been an active and longstanding member of leading industry organizations, such as BSA – the Software Alliance, Digital Europe and the American Chamber of Commerce to the EU, where he has chaired committees and working groups.
VP, Legal & Policy
Family Online Safety Institute
Jennifer Hanley is the Vice President of Legal and Policy for the Family Online Safety Institute (FOSI). Jennifer directs FOSI’s government outreach and policy strategy. Jennifer helps FOSI build relationships with government officials as well as external partnerships and advises leading technology companies on best practices, policy developments, and emerging issues around online safety. Jennifer implements FOSI’s global projects and initiatives and manages the Washington, D.C. staff team. She also leads FOSI’s research work. Jennifer develops policy positions on Internet safety issues including online privacy, mobile safety, cyberbullying, sexting, controversial content, student data privacy, encouraging positive online content for kids, and federal and state legislation and regulations. Jennifer also represents FOSI on panels and in the press.
Jennifer is a magna cum laude graduate of the Catholic University of America, Columbus School of Law, where she served as a Vice Chancellor on the CUA Moot Court Board and as the Vice President of the Communications Law Students Association. Jennifer held legal internships with FCC Commissioner Michael Copps, EchoStar, and Comcast. Jennifer graduated Phi Beta Kappa and magna cum laude from the George Washington University where she studied Political Science.
Chair of the Board, Global Head of Consumer Regulation and Content Standards
Lisa Felton is currently Global Head of Consumer Regulation and Content Standards at Vodafone. Prior to that, she held the position of Global Governance and Strategy Manager and also has 14 years’ experience as a lawyer both within Vodafone and in private practice. Lisa holds an MA from Oxford University in Law and a Masters in International Law of Human Rights.
Head of Kids and Learning Partnerships for YouTube
Content Editor, PopJam
At Mind Candy, Craig managed content for PopJam, a digital creative community app where young people can express themselves via user-generated content, discover and share their passions, and play micro games, puzzles and quizzes. As Content Editor, Craig works closely with the Community & Safety team to produce a lively, engaging, positive and creative experience for PopJam users.
Head of Global Safety Outreach
As Twitter's Head of Global Safety Outreach, Patricia Cartes works to define policy and to ensure user safety and security in the challenging realm of modern social media. Patricia's team works 24x7 to defend and respect the voice of Twitter users and to fight online abuse including targeted harassment, child sexual exploitation, human trafficking and cyber-bullying.
Patricia Cartes started working in the technology industry in 2006 when she joined Google’s Webspam team. After building an expertise in site integrity, she joined Facebook as one of the founding members of the company's operations in Europe, the Middle East and Africa. During her time in their User Operations team she managed Facebook’s Intellectual Property and Safety teams, focusing on legal issues as well as on suicide prevention and child protection. In 2011 she joined their Public Policy organization where she was appointed their Head of Safety responsible for maintaining relationships with online safety organizations, Law Enforcement & Military agencies, government hotlines and data protection authorities, across EMEA.
Orange Headquarters, Paris
Julie de Bailliencourt
Safety Policy Manager, EMEA
Julie is the Safety Policy manager for Europe, Middle East and Africa at Facebook. In this role, she engages with safety partners and policy makers across the region on topics such as bullying and child safety. Prior to joining the Facebook Public Policy team, Julie has spent 4+ years managing the Community Operations Safety team based in Dublin, as well as several market teams. Before her time at Facebook, Julie spent 10 years working in the ecommerce industry in Ireland.