Managing the Narrative: Young People's Use of Online Safety Tools

In 2021, there isn’t a simple answer about how Generation Z relates to the digital world. They are simultaneously enthusiastic yet trepidatious, seeing both value and risk in spending time online. They understand that this technology plays a crucial role in their lives, and therefore they may need to live with some risk to their online safety to reap the rewards. While the technical and social terrain of young people’s digital lives may be complicated, we see that there is interest, aptitude, and willingness to continue trying to make the online world a better and safer place.

This report aims to center young people's attitudes and experiences in the discussion around online safety, learn from their feedback about what remains difficult, and provide parents, educators, and industry with better blueprints to continue creating solutions.  

The study was conducted by The Harris Poll, with the support of Snap Inc.

Read the press release, executive summary, and full report.

View presentation slides of the findings by The Harris Poll.

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