Please note that information collected on our website is stored and processed in the United States. By using our website you consent to any such transfer of information outside of your country. The Family Online Safety Institute complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. The Family Online Safety Institute has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view the Family Online Safety Institute's certification, please visit http://www.export.gov/safeharbor/.
With the exception of your Internet Protocol (IP) address, we do not require personal information to access our website. If you prefer not to disclose personal information, you may not be able to enjoy certain features of our website. Personal information is information that identifies you and may be used to contact you.
We do not knowingly collect personal information from children under 13. We take kids' privacy seriously, and encourage parents to play an active role in their children's online experience at all times. If it is discovered that we have unintentionally collected information from a user under the age of 13, we will delete the child's information.
FOSI only collects personal information from you on a voluntary basis. When you submit personal information to FOSI, it will usually take the form of:
Additionally, we and our third-party service providers may also collect other types of non-personal information (known as demographic information) such as your country, age or date of birth, gender, hobbies, occupation. This demographic information may be associated with your personal information.
In certain instances, we may collect information from you through our third-party service providers. FOSI, like many other website operators, uses Google Analytics for the purpose of analyzing our user base and improving the performance of our websites and services. If you wish to learn more about Google Analytics, including how to opt-out, please visit https://tools.google.com/dlpage/gaoptout.
We use MailChimp as a third-party email service provider, and may collect your IP address and location information from them. Additionally, your credit card information may be shared with us if you submit a donation to us via PayPal or register for one of our events through Eventbrite.
You also can engage with our content on or through third-party social networking sites, such as Facebook and Twitter (or third-party social media plug-ins and applications). When you engage with our content on or through third-party social networking sites, plug-ins and applications, you may allow us to have access to certain information from your social media profile (e.g., name, e-mail address, photo, gender, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the 'likes' you make) to deliver the content or as part of the operation of the application. We may also obtain non-personally identifiable information (e.g., content viewed, game performance, high scores, and information about advertisements within the content you have been shown or may have clicked on,) from your interaction with our content.
We collect information through technology to make our websites more interesting and useful to you. For example, when you visit our website, we collect your IP address. At times, we also use IP addresses to collect information regarding the frequency with which our guests visit various parts of our websites.
Whatever the purpose may be, we will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives.
Information collected from those who voluntarily submit it to us is used to provide services like newsletter subscriptions, updates on special events, and e-mail announcements of interest to our users.
If you register for access to our blogs or message boards, we will use your personal information to enable you to view and post messages on the boards. You should understand, however, that community forums, blogs, and message boards are tools that allow you to communicate with members of the online community. The information posted in these public areas can be collected and used by other people, so we highly suggest that you do not post any personal information you do not want publicly displayed or shared.
Should you wish to edit or remove a blog comment after you have posted it, you are able to do so by visiting the original post and clicking the “Edit” option underneath your post or by clicking the upside down arrow to the right of your post to select the “Delete” option. Alternatively, you may contact us directly at email@example.com with your content or information removal request.
Removal of this content or information from public view does not guarantee complete or comprehensive removal. After your removal request has been honored, we may retain copies of the content or information you have previously posted on our servers. We are not required to remove your posted content or information if it has been rendered anonymous or if we are required by law to retain it. Additionally, we do not have control over third parties (e.g., other users) who may have copied or reposted this information.
We may also use your personal information for other purposes such as "Operational Uses." For example, we may use your information to send you administrative communications either about your account with us or about features of our websites.
We occasionally employ other companies to perform services necessary to our internal operations. For example, we have partnered with other companies to personalize our web pages, analyze customers' interaction with our website, and process consumer surveys. While providing their services, these companies may access your personally identifying information. These companies have agreed to securely store and maintain the personal information received from us.
For practical reasons, we treat personal information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal information submitted to us in a business capacity (e.g. resumes) may be shared with third parties, depending on the nature of the inquiry.
Our company does not share and has not reserved the right to share personal or demographic information with third parties for their direct marketing purposes.
Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Websites and Others
We will disclose personal information when we believe in good faith that disclosure is required by law (e.g., court order or subpoena) or help enforce:
Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share our customer’s personal information with unaffiliated third parties for their own direct marketing purposes. For inquiries regarding our disclosure policy, please write us:
Family Online Safety Institute
400 7th St., NW Suite 506
Washington, D.C. 20004
The security and confidentiality of your information is extremely important to us. That's why we have technical, administrative and physical security measures in place to protect your personal information from unauthorized access and improper use. We also review our security procedures periodically to consider appropriate new technology and updated methods. But, despite our best efforts, no security measure is ever perfect or impenetrable. Specific security measures we currently implement to prevent unauthorized physical or electronic access to web users' personal and demographic information:
You can access and update or request the deletion of the contact information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by e-mailing us at firstname.lastname@example.org.
Family Online Safety Institute
400 7th St., NW Suite 506
Washington, D.C. 20004
As aforementioned, FOSI is a licensee of the ESRB's Privacy Certified Program. If you believe we have not responded to your privacy-related inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB at https://www.esrb.org/privacy/contact.jsp or
Attn: Privacy Certified Program
420 Lexington Avenue, Suite 2024
New York, NY 10170